The general terms under which mensefulbase provides its services. These apply to free trials, audits and paid subscriptions unless a separately signed Master Services Agreement says otherwise.
Last updated: 1 April 2026
These terms are entered into between mensefulbase AB, Org.nr 559241-8736, Sveavägen 24, 4 tr, 111 57 Stockholm, Sweden ("mensefulbase") and the legal entity identified in the order form or sign-up flow ("Customer"). They take effect when the Customer creates an account, accepts a written quote, or otherwise begins using the services.
mensefulbase provides software-as-a-service for spend intelligence, contract benchmarking, financial forecasting and anomaly detection (the "Services"). The Services are delivered via the website and applications under mensefulbase.digital and described in the relevant order form. We may improve, modify or discontinue features with reasonable notice, provided we do not materially degrade the Services during a paid term.
The Customer is responsible for: providing accurate account information; safeguarding credentials and using multi-factor authentication; complying with applicable laws when uploading data; ensuring it has the right to share with us any data it submits, including personal data of its own employees and counterparties.
Fees are stated in the order form, exclusive of VAT. Invoices are issued quarterly in advance unless agreed otherwise. Payment terms are net 14 days. Late payments accrue interest at the rate set by the Swedish Interest Act (Räntelagen) plus 2%. We reserve the right to suspend the Services if invoices remain unpaid more than 30 days after a written reminder.
Subscriptions auto-renew for periods equal to the initial term unless either party gives written notice at least 60 days before the end of the current term. Either party may terminate for material breach if the other party fails to cure that breach within 30 days of written notice. On termination, the Customer may export its data for 30 days, after which it will be deleted in line with our retention schedule.
The parties' obligations regarding personal data are set out in our Data Processing Agreement, which forms part of these terms. By default, all customer data is stored in the European Union. See our privacy policy for further detail.
Each party will protect the other's confidential information with at least the same degree of care it uses for its own confidential information, and never less than reasonable care. These obligations survive termination for three years.
mensefulbase retains all intellectual property rights in the Services, including any improvements derived from anonymised, aggregated usage data. The Customer retains all rights in the data it uploads. Each party grants the other only the licences strictly necessary to perform under these terms.
mensefulbase warrants that it will provide the Services with reasonable care and skill, in line with industry standards. Except for that warranty and any express service-level commitments in the order form, the Services are provided on an "as is" basis. To the maximum extent permitted by law, all other warranties — express, implied or statutory — are disclaimed.
Neither party is liable for indirect, incidental, consequential, or punitive damages, or for lost profits or revenues, even if advised of the possibility. Each party's total aggregate liability under these terms in any 12-month period is capped at the fees paid by the Customer in that period. Nothing in this clause limits liability that cannot be limited under mandatory Swedish law (including liability for personal injury caused by negligence, fraud or gross negligence).
Neither party is in breach of these terms because of events beyond its reasonable control (e.g. natural disasters, war, governmental action, large-scale infrastructure failures). Affected obligations are suspended until the event ends. If a force-majeure event lasts more than 60 days, either party may terminate the affected order form without further liability.
These terms are governed by Swedish law, without regard to conflict-of-laws principles. The exclusive venue for any dispute arising out of or in connection with these terms is the Stockholm District Court (Stockholms tingsrätt), subject to appeal in accordance with Swedish law.
We may update these terms from time to time. For material changes affecting paid customers, we give at least 30 days' notice and the change takes effect at the start of the next renewal term. For free trials and audits, the version in force at the time of the trial applies.
Questions about these terms should be sent to [email protected] or by post to mensefulbase AB, Att.: Legal, Sveavägen 24, 4 tr, 111 57 Stockholm, Sweden.